The XenDesktop Installation log (opened if Show error log is enabled) is showing the following error:
13:20:54.8513 $ERR$ : XenDesktopSetup:Installation of MSI File 'IcaTS_x64.msi' failed with code 'InstallFailure' (1603).
13:20:54.8513 $ERR$ : XenDesktopSetup:InstallComponent: Failed to install component 'ICA for Remote Desktop Services'. Installation of MSI File 'IcaTS_x64.msi' failed with code 'InstallFailure' (1603).
13:20:54.8523 $ERR$ : XenDesktopSetup:Recording installation failure. Installation of MSI File 'IcaTS_x64.msi' failed with code 'InstallFailure' (1603).
The following error is in the Application log of the Windows Eventviewer:
Product: Citrix HDX TS (retail) -- Error 1911. Could not register type library for file C:\Program Files\Citrix\Euem\Service\SemsComLibrary.tlb. Contact your support personnel.
To solve this issue, uninstall the following Windows updates prior updating or installing the Citrix XenDesktop 7.8 VDA:
- KB3139923, https://support.microsoft.com/en-us/kb/3139923
- KB3072630, https://support.microsoft.com/en-us/kb/3072630
After the VDA upgrade/installation it is save to reinstall the KB updates again!
Great article. You are a life saver. Many posts on 3072630 but nobody mentioned 3139923. That fixed it for me upgrading to 7.9.
ReplyDeleteYour welcome! Enjoy 7.9!
DeleteHi Guys,
DeleteI had the same problem on a new 2012 R2 server, didn't have either of the MS Kbs installed. I tried installing the Ica_TS.msi separately and got a security error to do with reg key HKLM\SOFTWARE\Wow6432Node\Citrix\Euem.
Then I made local Administrators Owner - and set to inherit to subfolders. I ran the Ica_ts.msi - and that worked ok. I then removed the VDA with VDACleanUpUtility - rebooted, then reinstall full VDA. This worked ok.
That worked for me, thkx Colin.
DeleteThat worked for me, thx Colin.
Delete